SellWell will manage all E-Commerce accounts as per their Policies / Terms and Conditions of the particular e-commerce platform and will escalate the guidelines to the Seller.
If any violation occurred, we at SellWell will also provide solutions and alternate ways to solve all the problems that are faced by the seller so that no harm is done to seller e-commerce account and he can enjoy doing smooth online business without any worries.
As per E-commerce platform policies, many factors decide the Seller Account Health. We at SellWell will make Efforts to keep the account in good/fair condition but still if due to Order Defect Rate, Cancellation Rate or the Late Dispatch rate, the account goes at risk or is suspended, respective Sellers will hold the responsibility for the same. We at SellWell will make sure that all appropriate actions/alerts/communication are done from our side with the sellers to avoid it. We Handle Return/Refunds/A-Z Claims, Inviting Positive Feedbacks & Managing Negative Feedback of customers.
A Promotion is an incentive for a consumer to make a buying decision sooner rather than later, or to choose a specific product or seller rather than a competing one. For a promotion to be effective, the consumer must know about it, and the promotion must offer sufficient value to influence the consumer's choice favorably.we Create appropriate Promotions, Provide best possible suggestions for the type of promotions according to your account status, product category and competitor, Regular checking notifications/policy warnings if received will notify you via Email / Phone call.
If your product gets damaged during transit or storage, you can file a claim, this is called Seller Assurance for eCommerce Transactions (Safe-t) on Amazon & Seller Protection Fund (SPF) on Flipkart, These policies are very useful for seller to claim losses incurred due to Easy Ship Transit (package lost, outer packaging broken, damaged) Buyer (product damaged by buyer, different product received in return, etc). We will assist and take care of this whole process on the seller's behalf, we expect timely revert on every requirement raised by us or E-Commerce platforms for a successful claim amount.
